I want this game back!!!

M473US

Hello! Good afternoon for all!

My name is Mateus Duarte, I am a "The Gate" gamer from Brazil.
I lost my old game account "M473US" and create new account wich playing now is "0M473US0".
Well, I dont speak english very well, my native language is Brazilian Portuguese, but I will try to explain my what I need...
I want a VIP status, I want buy recharge in the game, but when I try to buy in shop shows a message with error. I can not buy in game shop because this error happen. In my old account "M473US" I was VIP/recharged.
Now, I have some questions: (please, answer me!)
1 - How I can buy recharge for "The Gate" game now?
2 - You can recovery my old account game "M473US"?
3 - You can put vip/recharge status from "M473US" account to my new account "0M473US0" if answer for the question 2 is negative?
Well, I love this game. I play "The Gate" everyday! Please, open the shop! I want keep playing "The Gate".

Hugs!

Mateus Duarte "M473US"

PK2000

You can get the account recovered if you played on android or apple devices and did the mobage transfer.  Not possible for facebook kongregate or armor players.  I don't think you can get vip status on a new account

M473US

Thank you PK2000!
You know how I can to recover with "mobage transfer" ?

PK2000

http://spicyworld.spicyhorse.com/account/forget_password.html
That is for recovery of password on mobile if you remember the email info.